I'm sure you're fully aware of the coronavirus (COVID-19) pandemic which is ongoing at the moment. Hygiene & controlling this is a must.
I just wanted to get in touch with you to ensure you we're doing the utmost to ensure the health of our team - Staff, Suppliers & Customers which is at the forefront of our mind.
Orders are being Shipped, however we’re delaying the turn around time by 10-15 days to give our suppliers the chance to keep up with demand. Royal Mail now has plans in place for a no contact drop off service removing the need for direct contact for both parties. You can read more about what the Royal Mail are doing.
Worldwide deliveries are still able to be processed & accepted. I want to ensure you that every SINGLE order will be dispatched, if any orders are held up due to supplier closures we will contact you straight away.
As a gesture of goodwill from the team, please use code: FREEDEL at the checkout page to claim FREE delivery on all orders. We're doing this to encourage customers to remain at home.
We want to use our platforms as our means of communication & will be in touch again if anything changes.
Protect yO’selves & take care.
Jack Syms - Director